Induction Loops for the Deaf and Hard of Hearing: Your responsibilities under the Law
What is the Disability Discrimination Act 1995 (DDA)?
The DDA aims to stop discrimination against disabled people, including the deaf and hard of hearing. In October 2004 the DDA made it a legal requirement to make provision for the hard of hearing. The law applies to goods, facilities and service providers including (but not limited to):
It also applies to employers, who must not discriminate against employees.
What must you do?
The DDA requires you to make reasonable adjustments to ensure that you do not unlawfully discriminate against disabled people. Reasonable adjustments include the provision of auxiliary aids, such as induction loop systems, to enable a hearing impaired person to access goods, facilities or services where it is impossible or unreasonably difficult for them to do so.
What happens if I don’t comply?
A person who believes they have been discriminated against may take action against you in the county court. The court has the power to award damages, including damages for ‘hurt feelings’. The court may grant an injunction to order you to make adjustments.
What is an induction loop?
A hearing induction loop contains a microphone which picks up the spoken word and transmits it to the customer’s hearing aid which is set in the ‘T’ position. Types of loop include: Portable (suitable for reception desks, small meetings, etc), Fixed Counter (for main service points) and Auditorium (can cover an area up to 1502m2).
The importance of maintenance
Regular maintenance ensures customers won’t be disappointed by faulty equipment, and that you remain fully compliant
AV Installations provide a complete service solution whatever your Induction Loop requirements. With experience in installing and maintaining Induction Loop systems in all types of building and for all types of organisations our Induction Loop experts can recommend the most suitable type for your premises. And all our Induction Loop systems are backed by a 5 year guarantee.